Safety within the studio is really important and in the light of COVID-19 there is a shared responsibility where both the therapist and the patient have a part to play.
Our role:
- To maintain strict levels of hygiene within the clinic room at all times (see Clinic Room Hygiene Policy below)
- To provide hand washing facilities and hand sanitiser for patient use
- To have masks available for patients to purchase should they not have one when they enter the studio
- All furniture and equipment used will be disinfected after each patient’s treatment
- The therapist will wear PPE following guidance from HCPC, PHE and CSP. Currently masks are worn by your therapist and it is patient choice to wear a mask or face covering.
Patient role:
- To not attend clinic if feeling unwell
- With the exception of children and carers, patients should attend their appointment alone
- To wear a mask if you wish
- Not to arrive without an appointment
- To pay via bank transfer or cash or cheque on the day of your appointment
Face to Face Appointments
Please note that hand washing facilities and hand sanitising gel are available within the studio – we will also provide you with a mask if it is needed during your treatment. Please do not attend your appointment wearing gloves.
On arrival
- At you appointment time your therapist will come to meet you and let you in to the studio
- Please do not enter (or attempt to enter) the studio without your therapist present
- Please note hand washing facilities and hand sanitising gel are available within in the clinic for you.
PPE
Personal protective equipment (PPE) is used to help protect both our clinicians and patients from exposure to COVID-19 and airborn viruses. It is patient choice to wear a mask. Therapists do not legally need to wear a mask but we may still choose to do so.
Assessing your wellness
We are now living with COVID-19. Though it is still prevalent we are adapting our policies, following current guidelines from PHE and our professional bodies. These may change and we will keep you informed.
When booking your first appointment, you will be sent an online form to complete before you attend. It is important that you tell us your current medication and of any health conditions, previous surgeries etc.
Please do not attend the studio if you are unwell or are COVID positive. We need to stay well to help all our patients. On your email reminder there is a quick online ‘Wellness’ form to complete before you attend.
You and your health are very important to us.